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Terms & Conditions

"Natural Medicine Extractors"

With the exception of o-rings (no warranty) and electrical components (90 day warranty), the warranty is one year from date of purchase. Subject to restocking charges, you can return your purchase within 30 days of the purchase date. Items received by the Company or Retailer after the 30 days, for whatever reason, will not be accepted for return. Contact the Company for a Returned Merchandise Authorization (“RMA”). All returns must be in original, undamaged condition, clean and free from any raw material and/or residue, and delivered back, at the buyers expense, to the place of purchase. There is a 15% restocking fee on all returns. If damaged for whatever reason, in any way, a minimum 25% restocking fee will be applied. Please insure your return against shipping damage, and be sure to include the RMA number. Shipping charges, fees, taxes, duties, etc. are not refundable. Once your mechandise is received and accepted back, a refund of your original purchase price minus the applicable restocking fee will be processed and a credit will be applied to original method of payment. If paid by credit card, additional time may be taken by the credit card company to post the credit to your account.